Evolve Your Workforce And Overall Business Efficiency With Mate®
Historically, the technical ability and competence of operatives in the water industry has played a major role in building and maintaining the UK’s water network assets. Qualifications such as Network Construction Operations, Leakage Detection & Distribution Control are qualifications we are all familiar with and they ensure workers in the industry, whether apprentices or the existing workforce, are capable of carrying out their every day duties. As often is the case, the best technical staff get promoted to leaders, but they don’t necessarily know how to manage people and the complexities this can bring. These leaders are highly technically competent (‘on the tools’) but typically pack up their tools and equipment one Friday and turn up in the office on the Monday as a new Supervisor or Manager. Without the relevant training in this area of transformation, business inefficiencies can start to appear.
Ask yourself these questions:
- Why do employees look like they talk to each other but they don’t actually communicate successfully?
- Why, when you stop someone from working unsafely, do they know what they were doing wrong in the first place?
- Why do managers in a technical environment focus on the task and not place as much emphasis on managing the people or improving communication?
Have you or your staff got the right attitudes, behaviours and leadership skills? This is where MaTE® comes into play…
Develop Training Ltd have combined their technical expertise on Water Networks with their behavioural know-how to designed a new programme called MaTE® which stands for Managing a Technical Environment. The programme puts your leaders, supervisors or managers into situations and environments they will face onsite whilst working on Water Distribution or Sewerage Networks. This is called ‘real play’ as opposed to the typical role play – and its tough. As a result your technical staff will become equipped with the right behavioural and leadership traits that will in turn lead to increased staff motivation and a better working environment. The knock on effects of this can be phenomenal – it is our view at Develop Training that ‘behaviour breeds behaviour’; and this has been evident in the MaTE® programmes we have run so far. Incorporating the right behaviours amongst middle managers can have a positive effect throughout an organisation structure, both transferring from supervisors/team leaders to managers and also to the workforce.
MaTE® has proven tangible business results and has helped AMEC (M1 Gas Alliance), one of Develop Training’s major utility engineering clients, to half staff turnover, increase staff morale, reduce accident rates and improve overall efficiency over a 12 month period. As well as this, the engineers who went on the programme now carry a City & Guilds qualification with MaTE® due to the fact that an onsite competency assessment was given after the programme had taken place. To demonstrate the full features and benefits of MaTE® we would like to invite you to one of our free taster day seminars, where you will get the opportunity to meet the Behavioural and Technical training staff, see how MaTE was developed and how it has helped AMEC (M1 Gas Alliance).
- Derby – 10th September
- York – 17th September
If you are interested in attending one of the seminars please call us on 0800 876 6708.
To find out the full details regarding MaTE please visit: www.evolveyourworkforce.co.uk
