£1 million boost for River Avon protection
A new phase to prevent untreated wastewater from reaching the River Avon is planned this year – bringing with it a welcome water quality boost between Bath and Bristol.
Nearly £1 million will be spent...
Five ways to manage asset health and build resilience
A clear understanding of asset health is critical in delivering resilient water and wastewater services, both now and as we prepare for a less certain future, writes
Lila Thompson, chief executive at British Water.
In May,...
Unique mapping software drives up performance
Esri builds the world’s most powerful mapping and spatial analytics software. In the process, this global market leader in geographic information systems harnesses the concept of location, location, location to drive both efficiency and...
R&M Utility and Civil Engineering Services – Focus on Trenchless Technology (Pipe Lining)
R&M Utility and Civil Engineering Services are committed to finding high-quality and economical solutions for their clients. As a sewerage contractor in the South West, R&M are continually researching repair and rehabilitation techniques; repeatedly...
Water innovations taking off at Bristol airfield development
Filton Airfield near Bristol has an assured place in British aviation legend. It is where the Bristol 167, the world’s first wide-body passenger aircraft, was developed – and was the home of Concorde in...
£2.4m investment to reduce storm overflows into river Dearne
Yorkshire Water is planning to invest £2.4m in Cudworth to reduce the number of storm water discharges into Small Bridge Dike, a tributary of the river Dearne.
The utility is intending to upgrade the local...
Southern Water transforms its customer service
Southern Water is transforming the way it interacts with its customers - and our goal is to make our customer service comparable not just with the best in our industry but right up there...
Why the water industry needs to boost its cybersecurity maturity
Legacy technologies reaching end-of-life, increasing investments in digitisation and automation, and the growing prevalence and sophistication of cybercrime are creating a melting pot of risk for water utilities, says Marc Wren, OT Cyber Security...
Harnessing technology with people for better service outcomes
By Jo Causon, CEO, Institute of Customer Service
As digitisation spreads across sectors and industries, technology is rapidly changing the customer experience landscape. The digital transformation underway across many organisations in the water sector is enabling smoother...
HUBER Technology’s innovative, risk free, proven & versatile CSO / stormwater screening solutions
All of the UK’s water companies are facing a huge investment requirement to their storm water overflow systems now and into AMP 8. The lack of investment from water companies has been hugely highlighted...