How leakage reduction can support goals to minimise carbon emissions

The water industry is estimated to be responsible for one per cent of the UK’s greenhouse gas emissions per annum. In this article, Watertrain highlights the role of leakage reduction in the industry’s efforts to tackle...

Maintaining resilient, low carbon UK water infrastructure which is fit for the future

A new world of innovation is being directed by Ofwat and the water industry is embracing the opportunities to find better solutions to the challenges in our changing world. John Bryan, water business development director...

Innovation in the Pipeline

Leak detection technology heading in a new and exciting direction. Paul Chandler, UK Sales Manager at Gutermann NB-IoT acoustic loggers are set to plug infrastructure, cost and eco gaps across the global water industry, with the first...

The Mag Meter Replacer!

The final determinations of PR19 stipulate that during AMP7 England and Wales water companies Outcome Delivery Incentives shall on average reduce Leakage by 16% and Supply Interruptions by 41% no later than 2025. However, you...

Electrical Testing of Geomembrane installations

The use of polymer barrier layers for groundwater leachate prevention, and capping has been common since the 1970’s.  Most installations are HDPE-based, although other materials are used. The performance of these membranes is generally excellent,...

Using leak detection to plug the UK’s future water deficit

As proved in a recent Water UK study, people in the UK are using a lot more water than they realise. The research revealed that almost half (46%) of people believe that their household...

Could core systems be the key to improving water sector complaints management?

Since the Consumer Council for Water (CCW) and Ofwat published a joint report in November on complaints practices within the sector in England and Wales, there has been a real focus on complaints management,...

How do we improve customer satisfaction in the water sector?

Twice a year, we publish the nation’s barometer of service satisfaction – the UK Customer Satisfaction Index. It is the most in-depth cross-sector measurement of customer service in the UK, with 10,000 consumers rating...

After a year in which everything has changed and will probably never be the...

The recent massive changes, from home working and education to ‘Zoom’ pub nights, have proven that new innovation can be rapidly introduced when the need is there. The water industry is no exception and...

Close-fit lining technique Rolldown® a winner in Hindhead, Surrey

When an ageing water pipeline reached the end of its service life and needed replacing to prevent further water quality and pressure issues, asset owner South East Water and construction firm The Clancy Group...