Business water retailer Water Plus has been recognised for the work it does helping organisations across England and Scotland.
Its expert Key Account Managers, who work with larger, multi-site companies, Advanced Services team, who help businesses to use water more efficiently, and Business Development Managers were all recognised for their work since the start of 2017. They beat competition from across the water and energy sectors in the national Energy Live awards.
Water Plus provides billing, account management, customer service, water efficiency advice and lots more for businesses of all sizes across the UK. Since the start of April last year (2017) it has helped businesses save more than 1 million cubic metres of water (1,000 million litres of water) through their leak detection and repair work as well as other support and advice it provides to customers.
Sue Amies-King, Chief Executive of Water Plus, said: “We are delighted our teams have been recognised for their personal and straightforward approach, helping customers save time and money. The work of our people with customers of all sizes from the advice they provide, to the services businesses can access, all contributed to wining this award.
“We have saved organisations more than £2.6 million, since the water market opened in April, through leak detection and repair along with our proactive water management approach. This figure continues to grow as more businesses get to hear about what we can do for them.
“Water Plus works with its larger customers to proactively help them manage their water, wastewater and trade effluent on site, as well as providing a 24/7 emergency response for them to deliver contingency water and on-site emergency repairs. For our smaller customers, we provide similar services, along with alerting them through our high-bill alerts programme where we can see significant and unexpected changes in consumption.”
Sue continued: “We’re pleased with the customer response to our offer we’ve had this year. Our work has seen us win organisations of all sizes, who see us as their partner. Our approach – and the great people we have that really add value to businesses – has also seen us retain the highest proportion of customers since the start of April.
“We have the scale to invest in technology to not only respond to developments in the water market, but also to provide a wide range of services and easy to access channels, including online services, for our customers.”
To find out more about Water Plus and what it can do for your organisation, go to:
www.water-plus.co.uk
