Phosphate monitor protects Cumbrian lake during restoration project
Novel phosphate monitoring technology from OTT Hydrometry is helping the South Cumbria Rivers Trust (SCRT) to improve water quality during a project to restore a lake to the north west of Windermere. Funded by...
Phosphorous removal from wastewater
“Water is not a commercial product like any other but, rather a heritage that must be protected.”
Increasing levels of European legislation, led by the Water Framework Directive, is putting great pressure on companies involved...
The UKWIR CIP Programme 2010–2020
Recent research has focused attention on trace substances in surface waters. As a result, current legislation establishes environmental quality standards (EQSs) for a wide range of chemicals in rivers where they may have the...
Minding our Ultra-Low Effluent Ps & Qs
Undeniably one of the major challenges in the AMP6 wastewater delivery programme – and well into AMP7 – are the strategies, technologies and scale of the requirements to meet the ultra-low total phosphate standards...
Water company trials new sewage process
Severn Trent is beginning to roll out new ground breaking technology to remove phosphorus from the sewage treatment process to meet new stringent targets.
The company has been trialling seven new technologies at its site...
Seven reasons why customer service and secure payments are vital for water companies
#1 Competition will intensify and customer experience will be the new battleground:
As the Water Industry embraces smart meters and seeks to rollout its own programmes it does raise some questions. With non-household clients able...
Millennial Relationship Management
It’s often only the benefit of time that allows us to see how our predecessors have shaped the economic world we live in today. We can look back to see the impact of the...
Is your Water fluid or is it turning to Ice?
In our changing world of water delivery to customers the choice of provider is driven by how the customer is treated. With experience and legislation, we’re all competent at making sure the quality of...
Discover how Affinity Water streamlined their processes with an innovative mobile app
Why build an app for your business?
Today’s workforce is evolving rapidly and old systems are holding business back. Since the development of mobile apps, innovative corporations have taken the opportunity to mobilise their operations....
Great customer service remains crucial in times of change for the water industry
By Nigel Baker, Managing Director at specialist outsourcer Echo Managed Services
With the non-household water market now open for competition, and the household market primed to follow suit by 2020, water companies must look for...