Yorkshire Water to drive leakage and PCC reductions with advanced metering framework
Yorkshire Water has selected Netmore and Connexin to deliver an advanced metering framework to assist with meeting leakage and per capita consumption (PCC) reduction targets.
The water company has targets to reduce leakage by 50%...
Harnessing technology with people for better service outcomes
By Jo Causon, CEO, Institute of Customer Service
As digitisation spreads across sectors and industries, technology is rapidly changing the customer experience landscape. The digital transformation underway across many organisations in the water sector is enabling smoother...
New sewer to be laid in Ilkley using trenchless technology
Work is due to begin in Ilkley to lay a new sewer under the A65 to help reduce the frequency and volume of storm discharges into the river Wharfe during periods of heavy or...
Emergency UV plant seamlessly integrated into existing control system
When Portsmouth Water needed an emergency Cryptosporidium inactivation treatment process at one of their water treatment works, they turned to their AMP7 and Non-Infrastructure Framework Contractor, Trant Engineering, to design, build, install and commission...
Five advantages of digital sustainability in the water sector
Digital sustainability, a key concept in today’s world, stems from the far-reaching digital transformation that companies have to tackle and the need for them to exploit their data to add value. Understanding this concept...
Smart technology: the future of customer service in the water sector
By Rachael Merrell
Customer Service Director
at Echo Managed Services
More than ever before, today’s customers have high expectations and water utilities’ customers are no different: their provider should be able to deliver a seamless service, with...
Digital transformation poses dangers and opportunities
The sixth British Water Data Conference, which took place on 3 November 2022, kicked off with a warning from keynote speaker Oliver Grieveson on the “dangers and opportunities” around digital transformation.
The event took place...
Anglian Water pilots transformative AI technology
Transformation of Anglian Water’s treatment and recycling processes is being made possible by trials of artificial intelligence (AI) driven software developed by Norwegian technology company InfoTiles.
The digital analytics company is collaborating with the UK...
Advanced pressure management pilot used to reduce leakages
Ageing water systems face a number of well-documented challenges such as growing urbanisation, water scarcity and extreme weather events. This is why water utilities worldwide are moving to more advanced operational management solutions using...
Overpumping damaged sewer
Selwood’s pumping solutions specialists were able to greatly reduce the financial and environmental cost of works to repair a leaking sewer in Nottingham for Severn Trent Water. The leaking 600mm rising main gravity sewer...