Keeping all the customers happy – is it even possible?

It’s widely recognised that some of the toughest challenges faced by today’s water utilities are the ability to prove the resilience of their operations and reduce bills whilst still ensuring their customers are satisfied....

Brenntag UK & Ireland hosts inaugural safety day

Setting the standards for the distribution of chemicals The inaugural Safety Day, organised by Brenntag UK & Ireland, was attended by number of the leading companies in the water, recreational leisure, life and material science...

Safeguarding critical national infrastructure against intrusion or attack

With the issue of national security at the front of everyone’s mind, utility companies and their suppliers, not to mention Government ministers and advisors, have never been more aware of the importance of keeping...

Xelletor: Euroby offers Flottweg’s new dewatering decanter

Euroby is excited to announce the arrival of Xelletor - Flottweg SE’s latest centrifuge technology. A radically new design addresses the three “holy grails” of dewatering – cake dryness, low energy consumption and low polymer...

Powered by Water programme is a smash hit

Young people will be bowled over by a new interactive workshop launched by Essex Cricket and Essex & Suffolk Water, which teaches them the importance of staying hydrated and avoiding fizzy drinks throughout the...

British Water in shape to seize new opportunities – Lloyd Martin reflects on his...

In recent years British Water has played a crucial role in bringing water companies and the supply chain together. The Water Industry Journal speaks to Lloyd Martin as he reflects on his time at...

First phase of Mourne Wall helicopter drops complete!

The good weather on Saturday 17th February enabled NI Water’s contractors working on the Mourne Wall Restoration Project to undertake the helicopter lifts which were postponed from late last year. 40 bags of capping stones,...

CEO of ‘the best utility company in UK’ named as global industry leader

Northumbrian Water Group CEO Heidi Mottram has been named as one of the top global water leaders and most influential people in the water industry. The announcement was made by Water and Wastewater International (WWi)...

Scottish Water’s longest serving employee takes Chief Operating Officer back to his roots

Scottish Water’s longest serving employee has been putting the utility’s Chief Operating Officer (COO) Peter Farrer through his paces as a Fife tanker driver for the day. Robert Malcolm was recognised for his nearly five...

New storm water strategy to address long-term sewer flooding risk

Flooding incidents in Scotland could be significantly reduced by managing storm water on the surface rather than in the country’s sewers. A new strategy launched by Scottish Water highlights that more effective ways of dealing...