WaterSmart has announced a new strategic partnership with South Staffs Water to engage with their customers through a digital analytics and communications platform.
South Staffs Water is implementing technologies to improve water-use efficiency while driving improvements in customer satisfaction.
WaterSmart provides households access to easy-to-understand information via emailed water reports and a web and mobile portal.
Phil Newland, Managing Director of South Staffs Water, said. “We are excited by the use of technology to engage with our customers. Our aim is that through the WaterSmart platform, our customers will become more actively involved in the shared challenge of how best to manage our precious water resources.”
Robin Gilthorpe, WaterSmart Chief Executive Officer, said: “South Staffs Water is an industry leader and their embrace of innovative technology approaches in a quest for improved customer engagement is an ideal fit for the WaterSmart platform.”
