Discover how Affinity Water streamlined their processes with an innovative mobile app

Why build an app for your business? Today’s workforce is evolving rapidly and old systems are holding business back. Since the development of mobile apps, innovative corporations have taken the opportunity to mobilise their operations....

Great customer service remains crucial in times of change for the water industry

By Nigel Baker, Managing Director at specialist outsourcer Echo Managed Services With the non-household water market now open for competition, and the household market primed to follow suit by 2020, water companies must look for...

Why putting the customer first has never been more important

The customer, so the old adage goes, is ‘king’ and that has never been more relevant than in these days when the water market has been opened up to increased competition. With the non-household water...