Water company announces change ahead of opening up of the market

Thames Water has announced that Castle Water is to provide billing and associated services for its business customers, including charities and public sector organisations. Castle Water started to take on retail activities for business customers...

Competition ‘could be good for customers’

A new report suggests that introducing competition to the residential retail water market could be worth almost £3bn and prevent water customers being left behind in a retail revolution. The assessment comes as Ofwat published...

Consultation held into drought plan

Water bosses have been seeking views on their plans to tackle future droughts in the North West. United Utilities launched a consultation on its new Drought Plan to give local people an opportunity to have...

Sewage treatment works – back from the abyss!

Market Drayton Sewage Treatment Works serves a population of 18,400 and discharges into the river Tern, a breeding ground for Brown Trout. Market Drayton STW had a UT failure and 8 action limit breaches...

FT Pipeline Systems launches new product

FTPS has launched the latest innovation of dual containment hose - PF DetectTM. The unique product has been developed specifically for the chemical dosing market and offers a number of important benefits. It does away with the...

Report examines drought risks

Southern Water was among organisations heavily involved in a new report commissioned by Water UK at the request of the Government to examine the risk of drought. The report looks at the long-term resilience of...

Intelligencia Training Limited intelligence course is a UK first

Intelligence analysis specialists Intelligencia Training Limited have recorded a national first with a unique training programme carried out with Northumbrian Water Group (NWG). Nineteen staff from Northumbrian Water Group became the first from any UK-based...

Accolade for water company boss

Northumbrian Water’s Chief Executive Heidi Mottram has received a major award recognising her contribution to business in the North East of England. Heidi was named North East Business Executive of the Year at the North...

Visit to the Met Office London

The Met Office hosted an event for members of the South East Area at their London offices. The event was restricted to 30 members only and places were keenly sought after. Michelle Spillar from...

Dealing with Emerging Contaminants in Water Supply

Water companies have a regulatory requirement to carry out risk assessments of water supply, to identify the potential for contamination within the catchment, and the performance of treatment for removing contaminants to protect the...